While trying to diagnose a problem over the phone I told the user to type out his autoexec.bat file.He said it said “File not found”.I told him to do a dir.I asked him if he saw autoexec.bat listed.He said, “Well it says autoexec, then there’s some spaces, but no dot, and then it says bat.”I said type this in “type autoexec.bat”.Again he got “File not found”.I asked him to tell me exactly what he typed.He said, “I typed just what you told me: `type autoexecdotbat’.

Customer: “I’d like a mouse mat, please.”

Salesperson: “Certainly sir, we’ve got a large variety.”

Customer: “But will they be compatible with my computer?”

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